Terms and Conditions

Last Updated: March 26, 2025

Please read these terms and conditions carefully before using Our Service.

Welcome to offleashk9nova.com, operated by Off Leash K9 Training of NoVA (“we,” “our,” or “us”). By accessing or using this website, you agree to the following Terms & Conditions. If you do not agree, please do not use this website.

1. Use of This Website

You agree to use this website only for lawful purposes. You may not use it to:

Engage in fraudulent, harmful, or illegal activities
Interfere with the website’s performance or security
Attempt unauthorized access to systems or data

We reserve the right to restrict or terminate access to users who violate these terms.

2. Services, Products & Pricing

Information on this site is for general informational purposes. We make every effort to ensure accurate descriptions of services, pricing, and availability, but we do not guarantee their completeness or accuracy.

We reserve the right to modify or discontinue services or pricing at any time without notice.

3. E-Commerce & Payments

Our site uses WooCommerce to sell dog training packages and related services. When you make a purchase:

You agree that all purchases are subject to availability and confirmation
Payments are securely processed through third-party providers (e.g., PayPal, Affirm, Stripe, etc.)
We do not store full credit card or payment information on our servers

By placing an order, you agree to the pricing and policies at the time of checkout.

4. Cancellations, Rescheduling & Refunds

Each Off Leash K9 Training of NoVA location may have its own policies for refunds, cancellations, and appointment rescheduling.

Please refer to the specific terms provided at checkout or contact the location directly for details
We reserve the right to refuse refunds in accordance with the stated policy

5. SMS Communication

When you opt-in to receive SMS messages from Off Leash K9 Training, we may collect your phone number, the content of messages, dates & times, and your responses. We use this data to send:

Appointment reminders
Reservation updates
Relevant notifications
Customer service responses

Off Leash K9 Training exclusively uses this information for internal communication and will not share or sell your phone number or consent details to third parties. You can opt out at any time by replying ‘STOP’ to our SMS messages, after which you will be promptly removed from our SMS list. For assistance, reply “HELP”. You retain the right to access, correct, and delete your SMS-related information.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Usage Data

Message Frequency:

Message frequency may vary depending on the type of communication.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Off Leash K9 Training in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://offleashk9nova.com/faq/

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”

6. Intellectual Property

All website content—including text, images, videos, logos, and branding—is the property of Off Leash K9 Training of NoVA or its licensors. You may not copy, reproduce, or use content without written permission.

7. Third-Party Links

This website may include links to external websites we do not control. We are not responsible for the content, privacy practices, or functionality of third-party sites.

8. Limitation of Liability

To the fullest extent permitted by law, Off Leash K9 Training of NoVA is not liable for:

Any loss or damages from your use of this site or services
Errors or omissions in website content
Delays, delivery failures, or service interruptions
SMS message delays or undelivered texts

You use the website at your own risk.

9. Indemnification

You agree to indemnify and hold harmless Off Leash K9 Training of NoVA, its staff, and partners from any claims, liabilities, or expenses arising from your use of this website or breach of these Terms.

10. Governing Law

These Terms are governed by the laws of the state in which the franchise location is based. You agree to submit to the exclusive jurisdiction of the courts in that state.

11. Contact Us

Off Leash K9 Training of NoVA
2627 Hanco Ctr Dr, Woodbridge, VA 22191
Email: [email protected]
Phone: (571) 583-5884