Privacy Policy

Last Updated: March 26, 2025

Off Leash K9 Training of NoVA (“we,” “our,” or “us”) operates this website, offleashk9nova.com, and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect personal information you voluntarily provide when you:

Submit a contact form
Sign up for SMS notifications
Purchase dog training services through our site

This may include:

Name
Phone Number
Email Address
Billing Address and Shipping Address (for purchases)
Payment details (via PayPal, Affirm, or other secure payment processors)
Dog-related service preferences
Location or IP-based data
Website usage data (via cookies and analytics tools)

Note: We do not use payment information or physical address data for marketing purposes.

2. SMS Consent & Communications

By checking the opt-in box on our forms, you agree to receive SMS messages from us regarding:

Dog training services
Appointment confirmations, reminders, and updates
Occasional promotions or service announcements (if opted in)

Messages are recurring, and message frequency varies.
Message & data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.

We do not share personal or mobile information with third parties for marketing purposes.

If you have questions about your data or messages, contact us at: [email protected]

3. How We Use Your Information

We use your information to:

Provide services and respond to inquiries
Send SMS and email updates
Process orders and payments
Improve website functionality and performance
Comply with legal and regulatory requirements

4. Data Sharing & Transfers

We do not share your personal or mobile information with third parties or affiliates for marketing purposes.

We commit not to transfer your personal data to external organizations without your explicit consent, except as required by law.

We implement the following safeguards to prevent unauthorized data sharing:

Role-based access controls
Data encryption during transmission and storage
Regular internal audits of data handling practices

We may share your data with trusted service providers only to the extent necessary to support services (e.g., SMS delivery, payment processing, customer service). These vendors are required to protect your data under strict contractual terms.

5. E-Commerce & Payment Information

When you purchase services through our website (via WooCommerce), we may collect:

Billing and shipping address
Purchase history
Selected training packages
Payment method details (processed securely through platforms like PayPal, Affirm, Stripe, or banks)

We do not store full credit card information on our servers. Payment data is handled by secure third-party processors in accordance with PCI compliance standards.

6. Analytics & Cookies

We use cookies and similar technologies to:

Improve user experience
Track site performance
Enable remarketing via platforms like Google Analytics and Meta Pixel

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality.

7. Data Security

We use industry-standard security practices including:

Secure hosting environments
SSL encryption
Access controls and authentication
Regular system monitoring

While no system is 100% secure, we strive to protect your data with best practices.

8. Your Rights

You may contact us at any time to:

Access or update your personal information
Opt out of SMS or email communications
Request data deletion, where legally permitted

Email: [email protected]

9. California Privacy Rights (CCPA/CPRA)

California residents may:

Request access to collected personal data
Request deletion or correction of their data
Opt out of certain forms of data sharing
Exercise rights without discrimination

To exercise any of these rights, email us at [email protected].

10. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

Off Leash K9 Training of NoVA
2627 Hanco Ctr Dr, Woodbridge, VA 22191
Email: [email protected]
Phone: (571) 583-5884